Teaching Spanish-Speaking Patrons How to Use the Internet
Sept 2002-Mar 2003
According to the recent study of Latinos Online, Latinos comprise 14% of the U.S. adult population but only about half of this growing group (56%) goes online. By comparison, 71% of non-Hispanic whites and 60% of non-Hispanic blacks use the Internet. Only 29% of Latino adults have a broadband Internet connection at home. Libraries can help bridge the gap in Latino Internet access and usage by providing group and individual instruction to the Spanish speaking community.
- Do you need to provide instruction or direction to Spanish speaking patrons?
- Would you like to learn how to design and deliver basic Internet instruction in Spanish?
- Do you need ready-to-use materials to deliver one-on-one or group instruction to Spanish-speaking patrons?
If you answered yes to any of these questions, then this workshop is for you!
Workshop Description: This one-day workshop will provide you with training techniques, tips and tricks that can be used to teach Spanish-speaking patrons to use the Internet. The workshop includes hands-on practice to help you overcome common training roadblocks. Workshop packets include practical tools and templates that can be used to prepare training sessions. Packets also include Quick Guides that can be made available at the public access workstations.
Preliminary Course Outline
- Getting Ready to Train
- 5 steps for making sure your training will be effective.
- Teaching the Internet
- How to navigate the most common Internet browsers.
- Search methods to find information on the Internet.
- Procedures to print information from the Internet.
- Setting up an e-mail account; sending and receiving e-mail messages.
- Teaching Search Engines
- Spanish language search engines.
- Spanish language features of popular search engines.
- Quick Guides in Spanish
- Using IE and Netscape browsers.
- Printing and saving from the Internet.
- Instructional Internet Resources
- Spanish online tutorials on how to use the Internet.
- Spanish printed guides on how to use the Internet.
- Presentation Tips
- Tips on preparing and delivering presentations to groups.
Who Should Attend: Anyone from the California library community who must respond to the need of Spanish speaking patrons to learn basic skills on how to access and use the Internet. This course is suitable for support staff.
Prerequisites: This course requires that students be comfortable with basic computer skills, including using a mouse, navigating the web and basic keyboarding. For help with these basic skills, we recommend the New Computer Users section of the Infopeople Resources Guides, at infopeople.org/resources
Some class material will be in Spanish. However, there will be ample assistance provided for those participants with less familiarity with the Spanish language.
Check-in: 8:30 to 9:00 AM Instruction: 9:00 AM to 4:40 PM