Training Available for Contract
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Accessing and Using Free Government Information
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Basic Cataloging and Classification
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Basic Hands-On Book Repair for Libraries
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Beyond Ramps - Library Accessibility in the Real World
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Children's Materials 101 (online learning course)
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Children's Services Fundamentals
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Clap! Shake! Play! Sing! Creating Musical Storytimes to Encourage Emergent Literacy
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Communicating Up!
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Communication Skills for Front Line Library Staff
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Computer and Internet Troubleshooting 101
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Conflict Resolution in the Library Workplace
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CORE Reference Fundamentals
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CORE Reference Fundamentals (online learning course)
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Customer Service in a Self-Check World
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Dealing with Difficult People: Making Libraries Safe & Sane
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Desktop Self-Defense
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Essential Tools and Tips for Success in Searching Today’s Web (online learning course)
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Excelling in Any Situation
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Fully Engaged Customer Service
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Getting the Most from PowerPoint
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Getting the Most from the Post-Google Web
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Google Docs for Library Staff and the Public
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Got Stress? Build Change Resilience in Yourself and Your Library
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Helping Library Users Look For Work (online learning course)
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Increase Your Computer Competency - Practical Tips and Tricks
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Jump & Jive: Storytimes for Two to Five-Year-Olds
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Law on the Net: A Workshop for Non-Law Librarians
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Library 101: What You Need to Know to Provide Good Library Service in the 21st Century (online learning course)
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Library Fundraising Basics
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Library Laws for the Web Environment
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Low Cost Space Planning and Remodeling Workshop
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Making Difficult Conversations Easier
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Making Your Numbers Count: Effective Library Statistics
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Market Research Techniques for Libraries
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Mastering Tough Public Service Situations
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Planning, Doing, & Sustaining a Successful Bilingual Storytime Program
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Practical Project Planning and Management for Libraries
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Putting Excel to Work in the Library
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Readers' Advisory on the Web
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Reference Interview Skills
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Rx for Success: Consumer Health Information on the Web (online learning course)
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Simply Irresistible: Storytimes for Newborns to Two Years
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Spinning Straw into Gold: Becoming a Storyteller at the Library
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Storytime Fundamentals
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Strategic Reality Check
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Strategic Searching: Getting to the Real Question to Find the Right Answer
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Stress Management in the Library Workplace
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Stress-Free Adult Programming
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Survival Skills for the First Time Library Supervisor
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Survival Spanish for Library Staff
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Techniques for Helping the Public Serve Themselves
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Technology Petting Zoo
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Teens in the Library
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They’re from Mars, We're From Reference: Mastering Communications with Technical Personnel
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Tips and Tricks for Effective Library Supervision
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Train the Trainer Library Workshops
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Training the Trainer
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Tutorials 2.0: Teaching the Public and Training Staff with Online Screencasts
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Weeding for Your Library’s Health
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Word-of-Mouth Marketing for Libraries