Welcome!

Courses Currently Available for Registration

New Sessions Added for Popular Courses

Due to the popularity of these courses we have scheduled second sessions:

  • Developing Online Tutorials for Patron and Staff Instruction (online, starts May 15, 2012)
    Comment from the first session: "I learned how to think about what services need a tutorial, how to storyboard, script, and record a tutorial, how to solicit useful feedback once a tutorial has been viewed. I learned a lot in this course and can't wait to use all the great information. Thanks!"
  • Ebooks and Public Libraries: It’s a Wild and Wooly World Out There (online, starts June 5, 2012)
    Comment from the first session: "This course was so well-organized and the readings were excellent. I have learned so much from the forum postings and supplementary resources. I would recommend this to anyone who wants to learn more about ebooks."

For additional courses and webinars see the full planned training calendar.

From the blog:

  • Leaders Need to Understand the Risk and Trust Relationship

    May 22nd, 2012

    In my talks with directors and library managers, I often hear “we want more accountability” or “how can we get staff to make more decisions on their own, they always come to us for answers”.  It’s like a riddle that everyone asks but few people answer.

    If people are afraid to make decisions or are [...]