Genesis Hansen

Genesis Hansen started her first job at the age of 11, working summers at her grandfather's hamburger stand on the beach in San Clemente, CA. It's still on her list as one of the best jobs she's ever had, and it's where she first discovered that she actually enjoys working with the public! Since then she has worked in retail, government organizations and nonprofits, but always with a customer or public service emphasis.

She got her MLIS from San Jose State in 2003, and since 2004 has worked at the Newport Beach Public Library. She has been a Reference Librarian, Young Adult Librarian, Web Services Librarian and is currently the Reference and Web Services Coordinator.

Genesis is interested in providing customers with the best experience at every point of contact with the library, including designing the website for better usability, improving wayfinding in brick and mortar locations, enhancing collections and developing creative and dynamic programs. She believes that the best PR person is a happy customer, and is always looking for new and creative ways to wow customers with exceptional programs and services.

Genesis is a fellow of the 2008/09 Eureka Leadership Institute.