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Mental Models of Community Engagement Hold Us Back

My colleague Gail Griffith and I did a preconference at ALA called Mental Model Busting.  One of the mental models we explored was community engagement.  As you might guess, people’s mental models of community engagement were all over the map.  Not that there was disagreement, just wildly different assumptions about what is meant by “community engagement”.  The flipcharted responses revealed that to some it was partnering, for others it was identifying community.  For some it was having the whole community read the same book, for others it was letting the community see our value and for oth

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Are You Listening?

Everyone seems to be saying….

  • We need to be responsive to our communities!
  • We need to innovate!
  • We need to do things differently!

They may be right, and the question is HOW do we do these things?  I believe there is a set of skills we need in order to get where we want to go.  And, one of them is learning how to really listen.

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