In this edition of Thinking Out Loud, Joan starts things off by relating her experience at a recent League of California Cities conference. A panel she moderated got on the topic of underutilized library skills and this topic provides the grist for a lively discussion.
Among the underutilized library skills that George and Joan take a look at:
- customer-focused IT
- community-based needs assessment
- facilities management
- in-house on-the-job training.