An Infopeople Webinar

Start:
May 13th, 2003 12:00 PM
End:
1:00 PM

Presenter: Joan Frye Williams Photo of Joan Frye Williams

Are you aware that library users—and non-users—rank convenience as their primary consideration in deciding which information services they'll use? Do you know what makes a service convenient? This webcast will highlight new technologies that can be borrowed from other industries to help library customers "get in, get out, and get on with their lives."

Webinars are free of charge and registration is only done on the day of the event on the WebEx server. No passwords are required.

  • Speaker's slides: ppt [1mb] - pdf [429kb]
  • Handout: doc [65kb] - pdf [18kb]

Help spread the word about this event!

Please help us and let your friends, colleagues and followers know about our page: Convenience Technologies: New Tools for Outstanding Customer Service


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https://infopeople.org/civicrm/event/info?id=358&reset=1