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A California Libraries Learn (CALL) Workshop

Jenifer ShursonPresenter: Jenifer Shurson

This workshop is limited to California public libraries only.
Presented by California Libraries Learn (CALL).

Would you like to engage and energize your workforce, improve morale and inject the power of positivity into your library’s culture?

Traditionally, when problem solving, organizations tend to focus on what’s not working. This causes them to adopt ‘root cause’ mindsets, only to find themselves facing a set of different, but related questions down the line.

This 2-hour workshop presented via Zoom will introduce you to a highly effective alternative to traditional “problem-focused” approaches through the practice of Appreciative Inquiry.

Appreciative Inquiry (AI) is a strengths-based, positive approach to leadership development and organizational change. At its heart, AI is about the search for the best in people, their organizations, and their communities. AI is not so much a shift in the methods and models of organizational change, but a fundamental shift in the overall perspective to ‘see’ and to ‘inquire’ into our strengths, possibilities, and successes.

Appreciative Inquiry can help you answer questions such as:

  • How can we fix our lack of engagement?
  • What do we do about low motivation?
  • Why are people just not on board?

Join us for an introduction to AI and its practice and learn how teams and organizations use AI to understand best practices, develop strategic plans, shift culture, and create forward momentum on large-scale initiatives.

Workshop Outline:

  • An Introduction to Appreciative Inquiry
    • Deficit based models vs. strengths-based models
    • Definition and Origins
    • Assumptions
    • Possible applications
  • The Appreciative Inquiry Interview
    • 4D/4I Model
    • Constructing AI questions
  • Areas of Application
    • Performance Appraisals
    • Strategic Planning
  • Introducing Appreciative Inquiry to your Library “The Who and How”
  • Wrap up/Q&A

This workshop will be of interest to: Library staff interested in learning about how the practice of Appreciative Inquiry can be used to bring change to their library.

CALL is a collaborative program of the California Library Association and the California State Library, and is supported in whole or in part by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Visit CALL’s website, calendar of upcoming trainings and CALL Academy, self-guided learning available 24/7, all FREE and brought to you by the California State Library and the California Library Association.

In order to gain the most impact from learning events sponsored by the CALL grant we ask that all participants engage fully (attend, participate, discuss and share). If you are unable or not willing to agree to this, please be kind and leave a seat or place for someone else.

This workshop free of charge, you can pre-register by clicking on the Register Now button on this page.

To check your system's compatibility with Zoom and/or download software for your computer/tablet/smartphone, see this page.


Speaker's slides: Will be available the morning of the webinar.


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