Using Web 2.0 Tools for Staff Training
In a time when libraries are trying to adapt to a rapidly-changing technology environment, our budgets and available staff time seem to be shrinking every year. Staff that try to keep up with new technology or other advancements in the profession may find themselves swimming upstream by themselves. You may be in charge of training initiatives at your library or you may be responsible for technology innovations, but your time may be limited. The good news is that there are many freely available Web 2.0 tools that are easily adapted to many training situations. Rejuvenate your old training procedures and create exciting new opportunities for your staff.
In this workshop, you will:
- Learn to adapt Web 2.0 tools for use in staff training
- Compare Web 2.0 tools to traditional training methodologies
- Develop a plan to revitalize training at your library
Workshop Description: This all-day, hands-on workshop will provide you with an understanding of Web 2.0 tools and how they can be used for training staff. This workshop will have hands-on practice with Web 2.0 tools, individual, and group reflection times. You will complete a plan to redesign or create a new training program for your library and have time to discuss your plan with other workshop attendees for advice and ideas. You will also receive glossaries and bibliographies for all the tools and topics discussed.
Pre-workshop assignment: Write a brief description of a current training program or need at your library. What is the goal of the training? Who is the audience? Are there any follow-up trainings in place, or is there a way for people to keep their skills fresh? Are there incentives in place for training?
*If it is a current training program, what methods are used for the training? How successful has it been? What are some challenges this program has faced?
*If this is a training need at your library, what are some traditional methods that might fill this need at your library? What are some challenges to making this program successful?
Preliminary Course Outline
- Traditional Training Methods vs. Web 2.0 Methods
- Traditional models
- The theory of Web 2.0
- The Building Blocks, A Whirlwind Tour
- Tagging (del.icio.us)
- Project Management as a Training Module
- What is project management?
- What tools can be used for project management?
- Using project management tools to build training modules
- Challenges to Using Web 2.0 in Training and How to Overcome Them
- Lack of training/knowledge about Web 2.0 Tools
- Fear of change
- Fear of technology
- Technology issues - firewalls, bandwidth, etc.
- Training challenges - follow through and follow-up, keeping the training fresh and useful
Who Should Attend: Anyone from the California library community with an interest in using new technologies to train staff. This workshop will be especially helpful for people who are either in charge of training at their library, library staff in charge of technology implementation that are looking for effective ways to train staff on the use of technology, or staff who want to implement Web 2.0 tools in their departments or working groups and are unsure of how to train people effectively on these tools.
Prerequisites: This course requires that students be comfortable with basic computer skills, including using a mouse, navigating the web, and basic keyboarding. For help with these basic skills, we recommend the New Computer Users section of the Infopeople Resources Guides, at infopeople.org/resources. It is recommended, though not required that the attendee have some very basic knowledge of Web 2.0. We will be going over Web 2.0 theories and tools, but very quickly.
Check-in: 8:30 to 9:00 AM Instruction: 9:00 AM to 4:30 PM
Please note: Additional sessions will be scheduled in San Francisco, South Bay, and Los Angeles.