WebEx Tips

  1. Start time of webinars is always listed as Pacific Time Zone.
  2. The login button does not appear until 30 minutes prior to the start of the webinar.
  3. There is no preregistration for our webinars. There is registration on the day of the webinar. Give yourself a few extra minutes for this process. (see how)
  4. We recommend using Internet Explorer (IE) 7 or newer. For Safari and Firefox use the latest versions.
  5. Javascript and Cookies should be enabled for all browsers. (how to check)
  6. If you are using Internet Explorer Active X should be enabled. (how to check)
  7. For optimal viewing/listening your computer should be connected to the Internet using a wired connection.
  8. If you are using a wireless Internet connection you may have sound fade in and out and/or have slow transitions between slides.
  9. Don’t close the audio broadcast window. If you do you WILL lose sound. (how this works)
  10. If you hear an echo it is most likely due to having multiple WebEx sessions going at the same time. (how to check for multiple sessions)
  11. If you are having audio difficulty don’t hesitate to use the dial in service. It is a toll-free number. (866) 699-3239. You will also need the access code and your attendee ID number. (how to find number, code and ID)
  12. For further assistance on the day of a webinar call WebEx support at (866) 229-3239.