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Reach out to community-based experts

Earlier this week I had an opportunity to learn from an organization that has a lot to teach California public library staff about their comunities. While HealthyCity primarily focuses on public health related matters concerning communities who are frequently untapped as information resources (and underserved by bureaucracies), both their tools and methodologies have much to offer us as information facilitators.

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(Almost) everybody's doin' it

With the initial (but only initial, folks!) deadline for Covered California health insurance marketplace registration upon us next week, there has been much ado about information gathering, the Affordble Care Act, and public libraries. Thanks to the 82 who responded to Infopeople's own survey of California public library activities related to the Affordable Care Act, we can see ourselves in the national context.

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Infopeople rolls out staff help on Affordable Care Act

On September 9, Infopeople presented a well attended webinar to kick off efforts to bring California library staff information about the Affordable Care Act and and assistance in identifying the role of public libraries in the enrollment process scheduled to open on 1 October. If you weren't able to attend the webinar live, be assured that, like all Infopeople webinars, it was archived.

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Webinar-based Affordable Care Act training for California library staff

If you are getting the sense that there is a whole lot of variation in the format, content and provenance surrounding essential library staff-specific information about the Affordable Care Act, then you have read the scene accurately!  Before you throw up your metaphoric hands, reach for your mine pick and/or shovel, or take to your bed with an affordable headache, let's break this down into approachable chunks. Today we'll look at webinars:

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Lots of training news!

Is there really a slow time around Infopeople training roll outs?  Nah! And so far, this August is proving to be busy for those of us creating lots of new content areas and formats for library staff training and development!

Here's an overview of what's happening, and a glimpse ahead, too:

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Learning and Teaching by Pattern Recognition

There is no longer any credible argument that a range of tech skills aren't  important to 21st century literacy. Yet one worry/concern/unhappiness I often hear from public library staff is frustration with trying to teach folks how to navigate various databases and distinguish the user's perceptions of databases from the World Wide Web. Maybe reviewing what we know about our own--and users' --abilities to recognize patterns can lower that threshold of angst. Pattern recognition is something we do all the time:

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Learning and Teaching by Pattern Recognition

There is no longer any credible argument that a range of tech skills aren't  important to 21st century literacy. Yet one worry/concern/unhappiness I often hear from public library staff is frustration with trying to teach folks how to navigate various databases and distinguish the user's perceptions of databases from the World Wide Web. Maybe reviewing what we know about our own--and users' --abilities to recognize patterns can lower that threshold of angst.

Pattern recognition is something we do all the time:

[more]

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