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  1. What is "Infopeople"? Infopeople provides quality continuing education opportunities to library staff that are tailored to library needs and developed by experienced library professionals. Training formats include 2-6 week asynchronous online courses, as well as free one-hour webinars. Infopeople is part of the Califa Group, a nonprofit library membership consortium of more than 220 libraries based in California.
  2. What does Infopeople do? Infopeople was started in order to provide points of public access to the Internet in public libraries throughout California. That aspect of the project was substantially completed by 1999. From 2000-2018, Infopeople was supported by LSTA grant funds administered by the California State Library. As part of the Califa Group, Infopeople now provides a wide variety of continuing education and professional development opportunities to libraries.
  3. Where is Infopeople based? Infopeople is a virtual organization, with no central office. The mailing address is 330 Townsend St, Suite 133, San Francisco CA 94107. The project assistant's phone number is: (916) 690-6595.
  4. Who can attend Infopeople training? Infopeople's online training is available to anyone who has access to a computer and internet connection.
  5. How can I find out more about your training? Go to the training section of the Infopeople website, at https://infopeople.org/training. Material in this section is constantly updated. We also have a training announcement mailing list. If you would like to be added to this list, go to the IFPTraining subscription page.
  6. Is there a charge for your training? Yes, there are fees to assist with cost recovery. Most on-ground and online training events are $200, although certain special workshops may have different fees. The fee for any given training event is listed on the description page. Infopeople webinars are free.
  7. Do I have to register online, or can I register by phone? You must register online. We do not accept phone or mail registrations.
  8. What forms of payment does Infopeople accept for workshops? Infopeople accepts checks, money orders and credit cards. Checks or money orders must be mailed to: Accounts Payable, Califa Group, 330 Townsend St, Suite 133, San Francisco, CA 94107. After you register for a workshop, you or your library (depending on what billing information you enter on the registration form) will receive a bill from the Califa Group.
  9. I think that I registered for a workshop, but I haven't received any confirmation. What should I do? You should receive confirmation by email within 24 hours of registration. If you do not, please do not try to register again. Contact the Infopeople Project Assistant at (916) 690-6595, or by email at [email protected].
  10. What is Infopeople's cancellation policy? If you need to cancel your registration for an event, log in to the Infopeople website and go to https://infopeople.org/content/cancellation-request-form and complete the information on that page and submit the form, call (916) 690-6595 or email [email protected] for assistance. An Infopeople staff person will contact you to make refund arrangements. PLEASE NOTE: If you need to cancel less than five (5) days prior to the launch of a course you are responsible for paying the course fee. If you cannot participate in a course for which you have registered, please feel free to substitute someone else. Make sure your billing office has been notified of the change, and be sure to email the Infopeople Project Assistant at [email protected] with the name of the course, your name, and the name and email address of the person taking your place.
  11. Does Infopeople offer contract workshops? Infopeople no longer offers contract workshops, but if a library is interested in contracting for an Infopeople workshop that has been offered in the past or in finding an instructor for a topic similar to any offered by Infopeople, we will try to connect that library with an instructor with the correct skill set. Fees and any travel costs will be arranged between the library and the instructor. For more information, please contact the Infopeople Project Assistant, Gini Ambrosino, by email at [email protected] or by phone at (916) 690-6595.
  12. Can I reuse Infopeople training materials? Yes. All materials and resources on the Infopeople website are covered under a Creative Commons 4.0 Non-Commercial Share Alike license. A list of past Infopeople on-ground workshops can be found in the Past Training Materials section of the website. Please note: as materials are not updated once a workshop sequence is over, they may not contain the most current information or URLs.
    • Recommended attribution statements:
      • Webinars: "This material is taken from an Infopeople webinar presented on <date> by <presenter name>. Infopeople [infopeople.org] is part of the Califa Group, a nonprofit library membership consortium. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license."
      • Online/on-ground course material: "This material is taken from an Infopeople course taught by <instructor name> in <date (use month an year course was presented)>. Infopeople [infopeople.org] is part of the Califa Group, a nonprofit library membership consortium. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license."
      • Web content: "This material was created for the Infopeople Project [infopeople.org]. Infopeople [infopeople.org] is part of the Califa Group, a nonprofit library membership consortium. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license."
  13. Who should I contact if I have questions about Infopeople? You can consult the Infopeople contact page on the Infopeople website at https://infopeople.org/about/contacts.