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  1. What is "Infopeople"? Infopeople is a federally-funded grant project administered by the California State Library through the Peninsula Library System. Infopeople is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act. Infopeople is not a corporation, nonprofit organization, or other legal entity. Funding is provided in the form of annual grants.
  2. What does Infopeople do? Infopeople was started in order to provide points of public access to the Internet in public libraries throughout California. That aspect of the project was substantially completed by 1999. The project now provides a wide variety of training to those who work in California libraries.
  3. Where is Infopeople based? Infopeople is a virtual organization, with no central office. The mailing address is 705 E. Bidwell St. Suite 2-312, Folsom CA 95630. The project assistant's phone number is: (916) 690-6595.
  4. How large is the Infopeople staff? Staffing is via independent contractors who are scattered throughout the state.
  5. Who can attend Infopeople training? Infopeople on-ground workshops are open to all members of the California library community. This includes those who are working in any California library (academic, public, school, or special), in any California cooperative library system, or in any California library organization. It also includes California library school students, trustees, and volunteers, as well as library consultants, self-employed or unemployed librarians, and information professionals working in California. Online training is available to the California library community and also to out-of-state residents.
  6. How can I find out more about your training? Go to the training section of the Infopeople website, at http://infopeople.org/training. Material in this section is constantly updated. We also have a training announcement mailing list. If you would like to be added to this list, go to the IFPTraining subscription page.
  7. Is there a charge for your training? Yes, there are modest fees to assist with cost recovery. Most on-ground and online training events are $75, although certain special workshops have higher fees. The fee for any given workshop is listed on the workshop description page. Infopeople webinars are free.
  8. Do I have to register online, or can I register by phone? You must register online. We do not accept phone or mail registrations.
  9. What forms of payment does Infopeople accept for workshops? Infopeople accepts checks, money orders and credit cards. Checks or money orders must be mailed to: Accounts Payable, Peninsula Library System, 2471 Flores Street, San Mateo, CA 94403. After you register for a workshop, you or your library (depending on what billing information you enter on the registration form) will receive a bill from the Peninsula Library System.
  10. I think that I registered for a workshop, but I haven't received any confirmation. What should I do? You should receive confirmation by email within 24 hours of registration. If you do not, please do not try to register again. Contact the Infopeople Project Assistant at (916) 690-6595, or by email at [email protected].
  11. What is Infopeople's cancellation policy? If you need to cancel your registration for an event, log in to the Infopeople website and go to http://infopeople.org/training/cancel-request and complete the information on that page and submit the form, call (916) 690-6595 or email [email protected] for assistance. An Infopeople staff person will contact you to make refund arrangements.PLEASE NOTE: If you need to cancel less than seven days prior to the launch of a course you are responsible for paying the course fee.
  12. Where does Infopeople offer training? On-ground training is offered throughout California.
  13. Does Infopeople offer contract workshops? Infopeople no longer offers contract workshops, but if a library is interested in contracting for an Infopeople workshop that has been offered in the past, in an on-ground version of an online Infopeople course, or in finding an instructor for a topic similar to any offered by Infopeople, we will try to connect that library with an instructor with the correct skill set. Fees and travel costs will be arranged between the library and the instructor. For more information, please contact the Infopeople Project Assistant, Gini Ambrosino, by email at [email protected] or by phone at (916) 690-6595. If necessary, Infopeople can assist in arranging billing and payment for the instructor.
  14. Can I reuse Infopeople training materials? Yes. All materials and resources on the Infopeeopl website are  covered under a Creative Commons 4.0 Non-Commercial Share Alike license. Infopeople materials from past on-ground workshops can be found in the Past Training Materials section of the website. Please note: As materials are not updated once a workshop sequence is over, they may not contain the most current information or URLs.
    • Recommended attribution statements:
      • Webinars: "This material is taken from an Infopeople webinar presented on <date> by <presenter name>. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license."
      • Online/on-ground course material: "This material is taken from an Infopeople course taught by <instructor name> in <date (use month an year course was presented)>. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license."
      • Web content: "This material was created for the Infopeople Project [infopeople.org], supported in part by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian."
  15. Who should I contact if I have questions about Infopeople? The primary contact is the Project Director, Holly Hinman, who can be reached at [email protected] or by phone at (626) 796-0913. You might also consult the Infopeople contact page on the Infopeople website at http://infopeople.org/about/contacts.