What is "Infopeople"? Infopeople provides quality continuing education opportunities to library staff that are tailored to library needs and developed by experienced library professionals. Training formats include 2-6 week asynchronous online courses, as well as free one-hour webinars. Infopeople is part of the Califa Group, a nonprofit library membership consortium of more than 220 libraries based in California.
What does Infopeople do? Infopeople was started in order to provide points of public access to the Internet in public libraries throughout California. That aspect of the project was substantially completed by 1999. From 2000-2018, Infopeople was supported by LSTA grant funds administered by the California State Library. As part of the Califa Group, Infopeople now provides a wide variety of continuing education and professional development opportunities to libraries.
Where is Infopeople based? Infopeople is a virtual organization, with no central office. The mailing address is 330 Townsend St, Suite 133, San Francisco CA 94107. If paying for training by check, use this address. The project assistant's phone number is: (916) 690-6595.
Who can attend Infopeople training? Infopeople's online training is available to anyone who has access to a computer, smartphone or tablet and internet connection.
How can I find out more about your training? Go to the training section of the Infopeople website, at https://infopeople.org/training. Material in this section is constantly updated. We also have a training announcement mailing list. If you would like to be added to this list, go to the IFPTraining subscription page.
Is there a charge for your training? Yes. Most training events are $200, although certain special workshops may have different fees. The fee for any given training event is listed on the description page. Infopeople webinars are free. Infopeople also offers group discounts and deposit accounts that allow organizations to purchase seats in advance.
Do I have to register online, or can I register by phone? You must register online. We do not accept phone or mail registrations.
What forms of payment does Infopeople accept for workshops? Infopeople accepts checks, money orders and credit cards. Checks or money orders must be mailed to: Accounts Payable, Califa Group, 330 Townsend St, Suite 133, San Francisco, CA 94107. After you register for a workshop, you or your library (depending on what billing information you enter on the registration form) will receive a bill from the Califa Group.
Can I register more than one person at a time? Yes, you can register a group together—up to 10 people at a time. The person doing the registrations will need to have an account. Here’s the process:
- Log in to Infopeople.org with your authorized user account.
- Click on the name of the course under “Upcoming Events”.
- Click on the “Register Now” button.
- Click on the right side of the blue banner “Welcome (your name). (Not (your name), or want to register a different person.”
- Enter how many people you are registering (you can register up to 10 at a time).
- Fill out the information for the first person.
- Click the Pricing button under Event Fee(s).
- Fill out the Billing Name and Address (you will only need to do this once.)
- Click “Continue” and finish adding any additional names.
The people being registered will each receive a confirmation. The person doing the registration will also receive a confirmation that looks like they are registered but this is just a quirk in our system. An invoice will be attached to the confirmation. Please note: We can’t send an invoice directly to your financial guru. You would need to forward the invoice that would be attached to your confirmation to your accounts payable person.
I think that I registered for a workshop, but I haven't received any confirmation. What should I do? You should receive confirmation by email within 24 hours of registration. If you do not, please do not try to register again. Contact the Infopeople Project Assistant at (916) 690-6595, or by email at [email protected].
What is Infopeople's cancellation policy? If you need to cancel your registration for an event, log in to the Infopeople website and go to https://infopeople.org/content/cancellation-request-form and complete the information on that page and submit the form, call (916) 690-6595 or email [email protected] for assistance. An Infopeople staff person will contact you to make refund arrangements. PLEASE NOTE: If you need to cancel less than five (5) days prior to the launch of a course you are responsible for paying the course fee. If you cannot participate in a course for which you have registered, please feel free to substitute someone else. Make sure your billing office has been notified of the change, and be sure to email the Infopeople Project Assistant at [email protected] with the name of the course, your name, and the name and email address of the person taking your place.
Is Infopeople online training accessible? Infopeople is committed to providing online learning that is accessible to the widest possible audience, regardless of technology or ability. Online sessions are presented via Zoom with live captioning provided via Otter. Closed captions are provided for recorded events. Persons needing or having questions about accommodations or assistance with the accessibility of course materials are encouraged to contact [email protected].
Does Infopeople offer contract training? If a library is interested in contracting for an Infopeople workshop that has been offered in the past or in finding an instructor for a topic similar to any offered by Infopeople, we will try to connect that library with an instructor with the correct skill set. For more information, please contact the Infopeople Training Coordinator, Linda Hofschire, by email at [email protected].
Who should I contact if I have other questions? See the Infopeople staff contact page.