As the Chief Executive Officer of the Topeka and Shawnee County Public Library, I lead an organization of 225 incredible employees serving a library-loving community of 173,000. With 36 years in the industry, I’ve worked in three extraordinary libraries in Missouri, Iowa and Kansas and have been a library director for fifteen years. I am nationally known for presenting on cutting edge issues, including 21st century librarianship, process improvement, the use of market segmentation to grow and develop library services, and the strategic changes necessary for libraries to thrive in the 21st century. I’m a Library Journal 2007 Mover and Shaker , past president of the Library Leadership & Management Association (LLAMA) of the American Library Association, serve on the board of Library Renewal, an organization working on solutions to ebook and digital content issues for libraries, and am currently a candidate for president of the American Library Association.