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When service needs change, so do the skills staff members need. Unfortunately, however, these changes often are unrecognized or ignored. This is when staffing gaps can occur.
Infopeople instructor Cathy Hakala-Ausperk asks us to consider,
In the upcoming Infopeople course Communication is More Than Words, learners will gain a new understanding of how we communicate in every situation, an awareness of the challenges involved in communicating effectively, and tools to improve conversations with customers and co-workers.
Which state is the best in America for loving its libraries? Listen and find out! Also discussed: the new Dr. Seuss book, which will be released later this month (July 2015) and the winners of the 2015 Pulitzer Prizes and the recent passing of German writer Gunter Grass.
In August, I’m looking forward to teaching a 4-week Infopeople course called Effective Time Management for Busy Librarians. We’ll cover techniques and explore tools for managing your time, increasing your productivity, and collaborating with others.
In the course I share some of my favorite tools for time and task management, including Toggl, Evernote, and Tomighty.
Tune in to “Thursdays with CLA” on Thursday, June 18 at Noon at http://clareimagine.com/!
Join CLA President with special guest California State Librarian Greg Lucas in a no-holds barred conversation on how things are going with our State Librarian.