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Crystal is a librarian and a trainer, with a passion for instructional design, training, and technology. As a consultant and founder of Kixal, she provides innovative, transformative training for libraries on a wide range of topics. She has provided training on projects for the Urban Libraries Council’s Edge Initiative, the Public Library Association’s Project Outcome,, TechSoup’s monthly webinar series for libraries, Infopeople’s Building an Effective Learning Culture project, and the R-Squared Conference. She has given digital literacy and technology workshops for state and regional libraries including the Georgia Public Library Service, Infopeople, the Eastern Shore Regional Library, and the Washington State Library. Before becoming an independent consultant, Crystal worked as a trainer on a digital literacy project for the Colorado State Library, and she also served as Program Manager for the Community Technology Network of the Bay Area.