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Dr. Jenifer Shurson is a trained consultant who also understands the wonders and woes of libraries as she has experienced them first hand. She understands the challenges of change from multiple perspectives – from executive leadership to front-line staff. She has nearly 15 years of experience in the fields of Organization Development & Human Resource Management across government, private sector and non-profit agencies, with more than half of that time spent in the capacity of HR Generalist for the Berkeley Public Library.

In addition to her work in recruitment, training and development, and employee relations, she has guided multiple organizational change efforts including staff restructuring, policy changes, workflow redesign, and strategic initiatives to ensure best possible outcomes for all levels of staff. With a master’s degree in Organizational Psychology from Saint Mary’s College, CA and a doctorate in Organization Development from California’s School of Professional Psychology she has recently taken her knowledge and experience to a larger audience serving as university faculty and designing and delivering trainings and workshops for working professionals in the areas of change management, emotional intelligence, and strategic human resources. In addition to teaching and consulting, Jenifer is also a certified professional coach focused on helping individuals and teams to more effectively navigate often complex workplace situations. Additional areas of focus include empathy development, conflict management, mindfulness and leadership development.