Kristen Mulvihill is co-author with Sarah LeMire of Serving Those Who Served: Librarian's Guide to Working with Veteran and Military Communities, published by Libraries Unlimited, an imprint of ABC-CLIO, in 2017. Although she served in the U.S. Army in the 1990s, she did not think of herself as a real veteran for many years. Ms. Mulvihill now works as a Youth Services Librarian for the San Diego Public Library. Her colleagues are extremely happy that she knows that she is a veteran ever since she received a free hearing aid from the V.A., because they can talk to her without having to shout now. Viewers who wish to advocate for veterans or who are librarians with military experience are encouraged to connect with the new Veteran Caucus at the American Library Association.