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Affordable Care Act @ Your California Public Library
An Infopeople Independent Online Learning Series
Course Instructor: Francisca Goldsmith
The initial enrollment period for Californians seeking affordable health care through the state’s health insurance exchange, Covered California, as well as re-enrollment or new enrollment in Medi-Cal, runs from October 1, 2013 through March 31, 2014. Public libraries are one of the most accessible resources for people who need information about this aspect of the federal Affordable Care Act. Small business owners in California also have the opportunity to use the insurance exchange to find affordable health insurance for their employees, through a special federal program called SHOP (Small Business Health Options Program).
Infopeople is offering free, open enrollment in a series of six modules designed to help California public library information and reference staff answer:
- What are the nuts and bolts of the Affordable Care Act and the enrollment process?
- How can my library plan the use of technology, space and staff to expedite the enrollment needs in my community?
- Where can library staff acquire immediate assistance to help community members who speak Spanish, Chinese, Vietnamese, Armenian, Russian, or any of the other non-English languages in which they may need authoritative enrollment information?
- Which changes in Medi-Cal can have a direct effect on community members and their enrollment needs?
- Why should I seek collaboration opportunities with clinics, hospitals, county social services and other local resources?
- Will my library be able to create and provide educational programming around the Affordable Care Act that is meaningful and essential to my community?
This series offers information and resources for immediate use in your planning and information work with community members around this important event. Frequent checkpoints in the information delivered as you work independently online remind you to take specific actions at the local level.
Series Description: This six-module independent online learning series provides a structured introduction to details of the Affordable Care Act legislation that will impact your library through the next six to eight months. The independent learning format means there are no class discussions or assignments that you must complete for the instructor’s evaluation. Instead, you will be able to use the material to inform your library’s own planning for the enrollment period and to create material you may use to share with or train other staff or volunteers at your local library. It will take between 12 and 15 hours for you to work through all six modules, depending on your current Affordable Care Act and community awareness. The instructor provides resources, best practices, and useful tips and techniques that can be applied locally, as well as those that can be used to train others.
There are no expectations of participation with other learners within the context of this series. The instructor is available by email and will respond to questions and concerns within 48 hours (and usually sooner).
Online Series Outline: Using an Internet connection and web browser, you will log in to the Infopeople online learning site to access the following learning modules:
- Module 1: Overview and Context of the Affordable Care Act
- Legislation facts and texts
- Recognizing local needs
- Planning to keep up
- Module 2: Covered California and Health Care Consumers
- Insurance exchange structure
- Health care and health insurance reference interviewing
- Optimizing participation in online enrollment
- Collaborating in the community
- Module 3: SHOP: Health Insurance and Community Employers
- Roles and responsibilities of SHOP to local employers
- Working with the information needs of employers and employees of small businesses
- Collaborating with business community networks
- Module 4: Medi-Cal and Medicare
- Medi-Cal information for health care consumers
- Enrollment and Medi-Cal registration
- Family support agencies
- Module 5: Community Education: Health Literacy and Health Insurance Literacy
- Demystifying health insurance
- Recognizing the demands on literacy enrollment makes
- Motivated skill acquisition
- Look beyond reference and IT services
- Health literacy partnership building
- Module 6: Accessible Information and Program Planning
- Defining your library’s role in the current enrollment environment
- Recognizing staff training needs and addressing them
- Advocating for libraries with Affordable Care Act participation data
Time Required: To complete this series, you can expect to spend two to three hours per module, for a total of 12 to 15 hours. Each module contains readings, media and local checkpoints, as well as a supplemental materials file with specific material to use in local trainings.
Who Should Take This Course: This independent learning series addresses the needs of reference staff, library managers, literacy staff, public information officers, and systems staff.
Online Learning Details and System Requirements may be found at: infopeople.org/training/online_learning_details.
Infopeople is providing this series free of charge. You can register to enroll beginning any Tuesday and will have two months from your registration date to complete your use of the material. No certificate of completion is awarded for this series.
Series Start: This independent learning series is available for enrollment at any time. You will be notified of your enrollment on the Tuesday after you register for the series and will continue to have two months’ access to it from that date.