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An Infopeople Webinar

April 12th, 2018 12:00 PM
1:00 PM

hope levyStart Time: Pacific - 12 Noon, Mountain - 1 PM, Central - 2 PM, Eastern - 3 PM

Presenter: Hope Klein Levy

By 2030, projections indicate that 25% of the US population will be 65 or older. This means that libraries will be serving a steadily increasing number of older patrons and their care partners.

This webinar will help you understand and adapt to these users’ changing needs. During this one-hour session you’ll experience an empathy-building aging simulation activity. We’ll also address biases on aging and how to communicate with older adults who are confused. You will have the opportunity to recognize what you are already doing well, and learn how to hone your skills in meeting the unique needs of individual patrons in this age group.

At the end of this one-hour webinar, participants will:

  • Increase their awareness and knowledge concerning various aspects of the aging process
  • Develop empathy for older adults’ functional losses and related feelings
  • Identify at least one thing you are already doing well in meeting the needs of older adult patrons (and their care partners), and one action you can take to enhance the elder-friendly environment at your library

Please join us for this fun and engaging professional development opportunity, which is likely to help you enhance service to the community, while improving your own job satisfaction.

This webinar will be of interest to: anyone who has the opportunity to serve older adults at their library.

Webinars are free of charge, you can pre-register by clicking on the Register Now button at the top of this page). If you pre-registered you will receive an email with login link and a reminder email the day before the event.


Presentation Material

Speaker's slides
pdf (3 slides per page) 
Workbook & Resources - pdf