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Harassment Prevention: Responding to Sexual, Racial, and Bullying Incidents Involving Staff or Patrons
An Infopeople Webinar
Start Time: Pacific - 12 Noon, Mountain - 1 PM, Central - 2 PM, Eastern - 3 PM
Presenter: Dr. Steve Albrecht
According to the Equal Employment Opportunity Commissions (EEOC) almost a third of the overall complaints received include allegations of workplace harassment—that includes harassment based on age, disability, race, religion and other protected characteristics in addition to sex and gender. It's important to note however, 75 percent of people who experience harassment in the workplace don't report it because of fear of retaliation or damage to their career, or they may think no one will believe them.
In this webinar, longtime HR consultant and library security trainer Dr. Steve Albrecht will discuss how to recognize different types of harassment, including: sexual, racial, gender identity, abusive conduct, bullying, and stalking-type behaviors involving patrons directed at library employees or other staff members toward each other. A key to understanding these behaviors it to recognize them both as violations of organizational and public policy. This session will address the three types of sexual or racial harassment: verbal, visual, and physical, and include the rarer but equally damaging “quid pro quo” sexual harassment that relates to an employee’s conditions of employment. We will discuss the investigative process, how much confidentiality is possible in these cases, and remedies for these issues. Steve will also discuss how to help set better boundaries with harassing patrons and how managers and supervisors can have the difficult but necessary conversations with those patrons to stop these behaviors.
This webinar will be of interest to: library directors, managers, supervisors, and (full and part-time) employees.
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