You are here

An Infopeople Workshop - January-March 2004

Workshop Description - html

Workshop Materials

  • Agenda - doc [126k] - pdf [18k]
  • PowerPoint Presentation - ppt [205k]
  • Peer Coaching Bibliography/Webliography - doc [24k] - pdf [8k]
  • Reference Interview Bibliography/Webliography - doc [37k] - pdf [17k]
  • Exercises
    • Exercise 1: Reference Interview Scenarios - doc [33k] - pdf [10k]
    • Exercise 2: Identifying Interviewing Skills to Work On - doc [31k] - pdf [11k]
    • Exercise 3: Scenarios, Focus on Using Open-Ended Questions - doc [28k] - pdf [11k]
    • Exercise 4: Scenarios, Focus on Neutral Questioning - doc [27k] - pdf [10k]
    • Exercise 5: Scenarios, Putting It All Together - doc [27k] - pdf [11k]
    • Exercise 6: Practice Coaching with the MRB Checklist - doc [29k] - pdf [11k]
  • Handouts
    • ALA Guidelines for Behavioral Performance - pdf [18k]
    • Reference Interview: A Common-Sense Review - pdf [11k]
    • Coaching Checklist: Evaluating Library Reference Negotiation - doc [23k] - pdf [8k]
    • Making Peer Coaching a Success - doc [28k] - pdf [15k]
    • Extra Scenarios for Practice - doc [27k] - pdf [11k]
    • Model Reference Behaviors Checklist - doc [50k] - pdf [7k]
    • Open-Ended Questions for Reference Interviews - doc [41k] - pdf [10k]