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An Infopeople Online Learning Course (LSSC approved)

This event is currently full. If you would like to be added to the wait list please send an email to Gini Ambrosino at [email protected]
March 2nd, 2021 12:00 PM
April 12th, 2021 4:30 PM
Fee per learner $200.00

Heidi DolamoreInstructor: Heidi Dolamore

Do you want to be a leader in your organization? Have you taken on a new role that includes managing people? There are many ways to lead, and as you find your own path, you’ll need skills and expertise to succeed.

In this course, you will:

  • Advance your knowledge of key management principles
  • Develop practical skills you need to deal with day to day responsibilities
  • Understand the organizational and community dynamics that impact your decisions as a leader
  • Build confidence in your effectiveness as a supervisor

Course Description: In this self-directed course, you will find weekly readings, useful resources, and practical assignments. Each week, learners will be expected to interact in the online discussion forums and complete an assignment. The instructor will participate in the discussion forums and will provide feedback.

Course Outline: When you log in to the Infopeople online learning site, you will see weekly modules with these topics:

  • Week 1: The Legal Landscape
    • Federal labor laws
    • State and local laws
    • Library privacy laws
  • Week 2: Human Resources
    • Managing people
    • Performance reviews
    • Recruitment and hiring
  • Week 3: Leadership
    • Leadership skills
    • Individual perspectives on leadership
    • Staff training and development
  • Week 4: Planning
    • Community profiles
    • Data analysis
    • Community needs
    • Planning tools and techniques
  • Week 5: Library Operations
    • Meetings
    • Policies and procedures
    • Money
  • Week 6: Community Engagement
    • Marketing
    • Customer service
    • Partnerships

Time Required: To complete this course, you can expect to spend 2 1/2 hours per week, for a total of fifteen course hours. Each week's module contains readings and various options for assignments. You can choose the options most relevant to your work and interests. Although you can work on each module at your own pace, at any hour of the day or night, it is recommended that you complete each week's work within that week to stay in sync with other learners.

Who Should Take This Course: New and aspiring managers and supervisors and current managers and supervisors who want to reflect on their practice.

Library Support Staff Certification (LSSC): This course is approved as covering the Supervision and Management competencies for the LSSC program. LSSC Logo and Link to LSSC Site

Online Learning Details and System Requirements may be found at:

Are you a member of ARSL? If so, you may be able to sign up for a free seat in this course. Limit is four free seats per course. Make your request here and if a free seat is available you will be notified.

Keywords: leadership, supervision and management